F.A.Q
Can I host multiple domains?
Sure, you are able to host up to 25 domain names on your account without any additional charges. Each domain name can have its own content or all domains can be set to serve the same site – you have full flexibility and control!
How is your support?
The slogan of our support crew is: We’re here for you! Being available 24/7 this could not be truer.
How do I know if 75000 MB is enough space for my website?
Quite simple – 75000 MB is plenty of space. We host thousands of websites and 99% of them use well under 75000 MB. The average website uses approximately 3000 MB disk space.
How do I pay?
It is very easy. We support three different payment methods: Credit Card, PayPal, 2checkout and Bank Transfer. We recommend to use either credit card or PayPal as payment method. When you sign up for our service you will be asked to chose your preferred payment method.
How often should I pay?
The billing is yearly. You can pay trough PayPal, 2checkout or Credit Card or transfer one year.
Are there any hidden charges?
Absolutely not! Everything is included in the price shown on our website.
Can I host adult content?
Yes. At hostingshop.co.uk we believe in freedom of speech and do not censor customer content in any way. We do however not allow illegal content on our servers – no exceptions.
Do I own domains registered through Hostingshop.co.uk?
Yes, we do not lock domain names. You have full control of your domain name as you are the legal owner.
How many domain names can I host on my Hostingshop.co.uk account?
You are able to host up to 25 domains on your account without any additional costs. This is very unique as most other hosting firms charge large fees for similar services.
How can you offer so much for so low prices?
It is really a numbers game. Because our clusters uses extreme amounts of data transfer and disk space we are able to negotiate very advantageous contracts with our subcontractors – we then pass these savings on to you!
What happens if I go over the bandwidth/transfer limit?
Should you go over your transfer limit (unlikely) we will take your site offline for the rest of that period (unless an agreement is made). We never charge heavy overage fees as many other hosting companies do – with Hostingshop your costs are fixed!
Which control panel do you offer?
Because of our large clustered systems standard commercial available control panels is not an option for us. Such panels only work with smaller hosts using a single server, and not large fault tolerant systems like ours. As stability and uptime is important to us, we developed our own customized control panel. This panel is widely known to be one of the best in the industry.
How do I cancel my account?
You can cancel your account any time you like. Simply submit a support ticket in control panel stating that you would like the account cancelled. We appreciate if you include information why you are canceling your account – but it is not a requirement.
